Facilitator's Guide to Participatory Decision-Making (Jossey-Bass Business & Management) - Kaner, Sam Review & Synopsis

 Synopsis

Unleash the transformative power of face to face groups

 

The third edition of this ground-breaking book continues to advance its mission to support groups to do their best thinking. It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every well-facilitated meeting is also an opportunity to stretch and develop the perspectives of the individual members, thereby building the strength and capacity of the group as a whole.

 

This fully updated edition of The Facilitator's Guide to Participatory Decision-Making guides readers through the struggle and the satisfaction of putting participatory values into practice, helping them to fulfill the promise of effective group decision-making. With previous editions already embraced by business and community leaders and consulting professionals around the world, this new book is even more insightful and easy to use.

 

New for this edition:

  

>> 60 pages of brand new skills and tools 

>> Many new case examples 

>> Major expansion and reorganization of the advanced sections of the book. 

>> New chapter: Teaching A Group About Group Dynamics 

>> Doubled in size: Classic Facilitator Challenges. 

>> Substantially improved: Designing Realistic Agendas - now three chapters, with wise, insightful answers to the most vexing questions about meeting design. 

Review

"This book is an outstanding resource for tackling complex community and business challenges. We've used it both at the City of Denver and at the State of Colorado. I keep a copy on my desk for easy reference."

 -Roxane White, chief of staff for Governor John Hickenlooper, State Capitol, Denver, Colorado

 

"Sam Kaner is one of the world's leading experts on collaboration. His grasp of the challenges and dilemmas of collaboration is superb, as are his models and methods for facilitating complex processes. Clearly written and wonderfully illustrated, this book makes difficult issues understandable and provides sound, practical guidance."

 -Sandy Schuman, editor, Creating a Culture of Collaboration and founding editor, Group Facilitation: A Research and Applications Journal

 

"It was a revelation to find the Facilitator's Guide and realize someone had written down the way our organization was already working organically. Using this book has allowed us to put a translatable and trainable framework around what we do. Kaner and Fisk are masters at their craft."

 -Harley K. Dubois, founder, Burning Man Project

 

"NCDD has long listed the Facilitator's Guide as one of the best-of-the-best resources for practitioners. The field of public engagement has been deeply influenced by this seminal book."

 -Sandy Heierbacher, director and co-founder, National Coalition of Dialogue and Deliberation (NCDD)

 

"At Stanford University I convene an annual conference attended by hundreds of non-profit leaders. Sam Kaner's keynote presentations, based on material from this book, are consistently top-rated and likely to inspire significant organizational change."

 -Regina Starr Ridley, publishing director, Stanford Social Innovation Review, Stanford University

 

"What a practical, sensible guide for helping groups work together in a realistic way!"

 -Marvin Weisbord, consultant and author, Productive Workplaces and coauthor, Discovering Common Ground and Future Search

 

"In cross-functional environments where diverse perspectives are intentionally brought together to produce high-quality thinking, a highly skilled facilitator can add great value, and Sam Kaner is one of the best. The Facilitator's Guide provides a full set of models and tools to enable an organization to reap the benefits of a well facilitated, participatory decision-making process. Having seen Sam's methods in action, I can attest to their power and effectiveness."

 -Pierre Omidyar, founder and chairman, eBay and Omidyar Network

 

"Our organization employs a staff of several thousand who touch the lives of hundreds of millions of people living in poverty, in developing nations across the globe. As we build our capacity to convene and facilitate multi-stakeholder processes, we have found Sam Kaner's book and his teachings to be immensely beneficial."

 -Jamie Watts, Institutional Learning and Change, CGIAR, Bioversity International, Rome, Italy

 Sam Kaner , Ph.D.?is the founder of the consulting firm Community At Work, and he has been its Executive Director since 1986.?He ?is regarded as one of the nation's leading experts on?facilitation. Over the past 20 years he has repeatedly been?a?featured speaker at the annual conferences of several professional associations, including the National Organization Development Network and the International Association of Facilitators. His corporate clients have included?Hewlett-Packard, Price Waterhouse, Visa International, Charles Schwab and Company, and many other Fortune 500 companies. His public sector clients have included the California Supreme Court, the March of Dimes, Special Olympics, Annie E Casey Foundation and many schools, community-based organizations and government agencies. 

 Lenny Lind ?is president of CoVision, Inc. He is the co-developer of Council, a groupware system designed for facilitators. 

 Catherine Toldi ,?M.A. is a freelance collaboration specialist. 

 Sarah Fisk , PhD is a clinical psychologist, a seasoned facilitator, and a designer of participatory processes. She has been a featured speaker of the annual conferences of the National Organization Development Network and the International Association of Facilitators as well as an adjunct professor at California Institute of Integral Studies. Sarah's corporate clients have included Hewlett-Packard, Agilent, Visa International, Mercer Human Resource Consulting, Inc. and many other Fortune 500 businesses. Her public sector clients have included the March of Dimes, the Charles and Helen Schwab Foundation, EarthIsland Institute, City of Edmonton, Alberta, and numerous educational and government agencies and community based organizations. Sarah has been a senior consultant with Community At Work since 1996. 

 Duane Berger , M.A. is co-founder of the Resource Center for Consensus Decision-Making.

Facilitator's Guide to Participatory Decision-Making

Unleash the transformative power of face to face groups The third edition of this ground-breaking book continues to advance its mission to support groups to do their best thinking. It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every well-facilitated meeting is also an opportunity to stretch and develop the perspectives of the individual members, thereby building the strength and capacity of the group as a whole. This fully updated edition of The Facilitator's Guide to Participatory Decision-Making guides readers through the struggle and the satisfaction of putting participatory values into practice, helping them to fulfill the promise of effective group decision-making. With previous editions already embraced by business and community leaders and consulting professionals around the world, this new book is even more insightful and easy to use. New for this edition: 60 pages of brand new skills and tools Many new case examples Major expansion and reorganization of the advanced sections of the book. New chapter: Teaching A Group About Group Dynamics Doubled in size: Classic Facilitator Challenges. Substantially improved: Designing Realistic Agendas – now three chapters, with wise, insightful answers to the most vexing questions about meeting design.

This fully updated edition of The Facilitator's Guide to Participatory Decision-Making guides readers through the struggle and the satisfaction of putting participatory values into practice, helping them to fulfill the promise of effective ..."

Meet with Impact

Text credits: 006 Harvard Business Publishing: Harvard Business Review 'Stop the meeting madness', July/August 2017 014 ... Jossey - Bass . 072 John Wiley & Sons: The Facilitator's Guide to Participatory Decision Making . Sam Kaner. 2007."

Intentional Practice for Museums

Intentional Practice for Museums: A Guide for Maximizing Impact introduces the Cycle of Intentional Practice—a practical approach to planning, evaluating, reflecting, and aligning your work.

Harvard Business Review, April 14. https://hbr.org/2014/04/what -gets-in-the-way-of-listening. Kaner, Sam. 2014. Facilitator's Guide to Participatory Decision - Making , 3rd ed. JosseyBass Business and Management Series."

The Learning Challenge

Embrace challenge and celebrate Eureka! Challenge makes learning more interesting. That’s one of the reasons to encourage your students to dive into the learning pit—a state of cognitive conflict that forces students to think more deeply, critically, and strategically until they discover their “eureka” moment. Nottingham, an internationally known author and consultant, will show you how to promote challenge, dialogue, and a growth mindset through: Practical strategies that guide students through the four stages of the Learning Challenge Engaging lesson plan ideas and classroom activities Inspiring examples from Learning Challenges across the world

 Chalk Bill Thomson • Imagination • Magic 3–7 This wordless picture book is about three children who discover a bag of chalk • Intrigue while strolling in the park one rainy day. Marshall Cavendish • Discovery The childrenbegin todraw ..."

Agendashift

"Mike provides a path for new ways of working and thinking, new tools, and a new mindset for a continually changing reality. With his new book, he is showing a better way of working, where we can come together and intuitively understand how to move forward, even in challenging situations." "An impressive piece of culture technology - facilitates clear thinking and communication while encouraging real agreement at scale across the whole enterprise." "If you are a business leader looking for tools that facilitate real change in real organisations, this is your book." Extensively revised and adding a new final chapter, this second edition of Agendashift provides both the manual and the deep background for outcome-oriented change and continuous transformation. With its exercises explained in terms of memorable patterns such as Ideal, Obstacles, Outcomes (IdOO) and Meaning before Metric, the framework - an engagement model - is made significantly easier to understand and apply. Moreover, its generously-referenced and pluralistic style invites integration with a wide range of sources and encourages further innovation in this exciting and rapidly-developing field. Author and Agendashift founder Mike Burrows describes himself as "in the business of wholehearted organisations". Mike is recognised for his pioneering work in Lean, Agile, and Kanban, for his ground-breaking books Agendashift (2018, 2021), Right to Left (2019, audiobook 2020), and Kanban from the Inside(2014), and as a champion of participatory and outcome-oriented approaches to change, transformation, strategy, and leadership. Before embarking on his consulting career, he was global development manager and Executive Director at a top tier investment bank, and CTO for an energy risk management startup.

49 User Story Mapping : Discover the Whole Story , Build the Right Product , Jeff Patton and Peter Economy (2014, O'Reilly Media) 50 TASTE Success with an X-Matrix Template, Karl Scotland (2017), ..."

Transforming Organizations

Achieving true change and innovation depends on our ability to re-imagine and re-author the futures we want our organizations to have – and to open new perspectives and new ways of thinking, being and doing in the process. Narrative approaches and storytelling are powerful tools that can help us create a new future for branding and marketing, change, leadership, organizational learning and development. Gathering contributions by scholars and practitioners from various disciplines, this book provides a unique overview of an emerging field of practice in organizations and communities. Rooted in a narrative conceptual framework, the respective papers describe a broad range of trans-disciplinary applications, tools and methods for effectively working with stories.

6So named by facilitator Sam Kaner and his colleagues. See more about it in his book “ Facilitator's Guide to Participatory Decision-Making ”, Jossey-Bass Business & Management Series, 3rd edition, 2014. 7There are many references to the ..."

Making Questions Work

This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful.

A Guide to How and What to Ask for Facilitators , Consultants, Managers, Coaches, and Educators Dorothy Strachan ... San Francisco: Jossey - Bass , 2000. Bloom, B. S. Taxonomy of ... Facilitator's Guide to Participatory Decision - Making ."

Dynamic Reteaming

Your team will change whether you like it or not. People will come and go. Your company might double in size or even be acquired. In this practical book, author Heidi Helfand shares techniques for reteaming effectively. Engineering leaders will learn how to catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos. Based on research into well-known software companies, the patterns in this book help CTOs and team managers effectively integrate new hires into an existing team, manage a team that has lost members, or deal with unexpected change. You’ll learn how to isolate teams for focused innovation, rotate team members for knowledge sharing, break through organizational apathy, and more. You’ll explore: Real-world examples that demonstrate why and how organizations reteam Five reteaming patterns: One by One, Grow and Split, Isolation, Merging, and Switching Tactics to help you master dynamic reteaming in your company Stories that demonstrate problems caused by reteaming anti-patterns

2nd ed. New York: McGrawHill Education, 2011. Patton , Jeff . User Story Mapping : Discover the Whole Story , Build the Right Product . Sebastopol: O'Reilly Media, 2014. Pentland, Alex “Sandy.” “The New Science of Building Great Teams."

Developing Talent for Organizational Results

Praise for Developing Talentfor Organizational Results "Elaine Biech brings together some of the 'royalty' of American corporations and asks them to share their wisdom in increasing organizational effectiveness. In 46 information-filled chapters, these 'learning providers' don't just sit on their conceptual thrones; they offer practical advice for achieving company goals and the tools to make it happen."—Marshall Goldsmith, million-selling author of the New York Times bestsellers, MOJO and What Got You Here Won't Get You There "Recruiting, developing, inspiring, engaging, and retaining your talent are critical to the growth and success of all organizations. Developing Talent for Organizational Results is a rich resource that can help you cultivate your most precious resource."—Tony Bingham, CEO & President ASTD and Co-author of The New Social Learning "Hiring and developing talent is the area that I am most passionate about. . . . Developing Talent for Organizational Results covers all the important topics, uses multiple experts, and supports learning with ready-to-use tools to develop talent in your company. It is like having a million-dollar consultant sitting on your book shelf!"—Mindy Meads, former CO-CEO Aéropostale and former CEO/ President Lands' End The best companies win with highly talented, highly committed employees—hiring and developing the best talent is essential. In Developing Talent for Organizational Results, Elaine Biech brings together the work of many of the most renowned learning providers in the world—all of them members of ISA: The Association of Learning Providers. Filled with a treasure-trove of consulting advice from The Ken Blanchard Companies, DDI, Forum, Herrmann International, Bev Kaye, Jack Zenger, and others, this book delivers the answers you want to improve leadership, management, and communication skills; address training, learning, and engagement issues; and shape the culture and care for your customers to achieve desired results.

Brain Books, 1989. • The Whole Brain® Business Book by Ned Herrmann. McGraw-Hill, 1996. Chapter 33 • Facilitator's Guide to Participatory Decision Making by Sam Kaner, Michael Doyle, Lenny Lind, & Catherine Toldi. Jossey - Bass , 2007."

An Invitation to Social Construction

This book uses real-world examples to bring together complex theories that are foundational to, and sometimes critical of, social constructionism in a way that is highly approachable for social sciences students.

Cambridge, MA: Harvard Business Review. Bratton, W. and Tumin, Z. (2012) Collaborate or Perish: ... Facilitator's Guide to Participatory Decision Making . San Francisco: Jossey - Bass . Madsen, C.O., Larsen M.V., Hersted, L. and Rasmussen, ..."

Comparative Restorative Justice

This edited collection introduces and defines the concept of “comparative restorative justice”, putting it in the context of power relations and inequality. It aims to compare the implementation and theoretical development of restorative justice internationally for research, policy and practice. In Part I, this volume compares practices in relation to the implementing environment - be that cultural, political, or societal. Part II looks at obstacles and enablers in relation to the criminal justice system, and considers whether inquisitorial versus adversarial jurisdictions have impact on how restorative justice is regulated and implemented. Finally, Part III compares the reasons that drive governments, regional bodies, and practitioners to implement restorative justice, and whether these impetuses impact on ultimate delivery. Featuring fifteen original chapters from diverse authors and practitioners, this will serve as a key resource for those working in social justice or those seeking to understand and implement the tenets of restorative justice comparatively.

Mkuki na Nyota Publishers. Jennifer, W. (2001). Building the rule of law. WW Norton and Company . Kaner, S., Lind, L., Toldi, C., Fisk, S., & Berger, D. (2007). Facilitator's guide to participatory decision - making , Jossey - Bass . [Online]."

Strategic Planning for Public and Nonprofit Organizations

How can leaders use strategic planning to strengthen their public and nonprofit organizations? In this fourth edition of his perennial bestseller Strategic Planning for Public and Nonprofit Organizations, Bryson provides the most updated version of his thoughtful strategic planning model and outlines the reasons public and nonprofit organizations must embrace strategic planning to improve their performance. Introduced in the first edition and refined over the past 18 years, the Strategy Change Cycle--a proven planning process used successfully by a large number of nonprofit and public organizations--is the framework used to guide the reader through the strategic planning process. Bryson offers detailed guidance on implementing the process, and specific tools and techniques to make the process work in any organization. In addition, he clarifies the organizational designs through which strategic thought and action will be encouraged and embraced throughout an entire organization. In addition to updated examples, new cases, and additional information on boundaries, distinctive competencies, Actor-Network theory, Bryson will creat an instructor's manual with sample syllabi, PowerPoint teaching slides, and additional cases.

Jon Gurban forced out as Minneapolis Park Board's controversial superintendent. City Pages. Kaner, S., & Associates. (2007). Facilitator's guide to participatory decision making (2nd ed.). San Francisco: Jossey - Bass ."

Evaluation and Facilitation

Join the conversation between evaluation and facilitation. This issue explores the interplay between the two and how one practice can inform the other. The authors represent both the evaluation and facilitation fields, describing underlying concepts that inform their practices, the competencies they seek to develop, the choices they make about facilitation in the work they do, and how they gauge success. This issue brings together topics meant to stimulate the curiosity of evaluators and facilitators and encourage reflection on their work and the skills needed to carry it out. This is the 149th issue in the New Directions for Evaluation series from Jossey-Bass. It is an official publication of the American Evaluation Association.

Boston, MA: Harvard Business Press. Kaner, S., Lind, L., Toldi, C., Fisk, S., & Berger, D. (2007). Facilitator's guide to participatory decision - making . San Francisco, CA: Jossey - Bass /Wiley. Krueger, R., & Casey, M. (2009)."

Lead Without Blame

A detailed framework for leaders to move past outdated workplace blame and shame strategies to cultivate resilient teams capable of facing adversity and setbacks confidently. Workplace finger-pointing stifles creativity, reduces productivity, and limits psychological safety. Although no one sets out to be judgmental, learning new habits is hard. Two experienced leadership and agilists coaches share a road-tested leadership model that continuously embraces humility and failure as part of the growth process to deliver results. By facilitating blame-free retrospective meetings, leaders chart a productive path forward. They amplify three essential motivators of purpose, autonomy, and co-intelligence within their team. Layered on with four resilience factors: inclusive collaboration, transparent power dynamics, collaborative learning, and embracing conflict. After applying these strategies, learning leaders will help their teams and themselves become more resilient and better equipped to handle any unexpected and challenging tasks that comes their way.

Melissa Daimler, “Why Leadership Development Has to Happen on the Job,” Harvard Business Review, March 16, 2016, ... Sam Kaner, Facilitator's Guide to Participatory Decision - Making (San Francisco: Jossey - Bass , 2014), p. 32. 9."

FYI

"For learners, managers, mentors, and feedback givers."

Making great decisions in business and life . Chicago Park , CA : Chicago Park Press . Kaner , S. , Lind , L. , Toldi , C. , & Fisk , S. ( 2007 ) . Facilitator's guide to participatory decision - making . San Francisco : Jossey - Bass ."

This Is Service Design Doing

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You’ll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.

... different process and outcome. Are the traditional business facilitation approaches enough? ... “Foreword,” in S. Kaner, Facilitator's Guide to Participatory Decision Making , 3rd ed. Jossey - Bass . 02 Forum Theater is a facilitated, ..."

Group Decision and Negotiation in an Uncertain World

This book constitutes the refereed proceedings of the 18th International Conference on Group Decision and Negotiation, GDN 2018, held in Nanjing, China, in June 2018. The field of Group Decision and Negotiation focuses on decision processes with at least two participants and a common goal but conflicting individual goals. Research areas of Group Decision and Negotiation include electronic negotiations, experiments, the role of emotions in group decision and negotiations, preference elicitation and decision support for group decisions and negotiations, and conflict resolution principles. The 15 full papers presented in this volume were carefully reviewed and selected from 143 submissions. They were organized in topical sections named: theoretical concepts of group decision and negotiation; decision support and behavior in group decision and negotiation; and applications of group decision and negotiations.

In: Schuman, S. (ed.) The IAF Handbook of Group Facilitation: Best Practices from the Leading Organisation in Facilitation. Jossey - Bass , San Francisco (2005) Kaner, S.: Facilitator's Guide to Participatory Decision Making . Jossey - Bass ..."